1100000001
A CloudPools network connection failed.
Description
The network connection for the specified account failed and CloudPools is unable to access files in the cloud provider.
Administrator action
This event might be the result of internal or external network issues. Check to make sure that internal network connections are
healthy, then make sure you are able to reach the cloud provider.
If the event persists, gather logs, and then contact Technical Support for additional troubleshooting. For instructions on how to
gather cluster logs, see Gathering cluster logs.
1100000002
A CloudPools user failed to authenticate.
Description
The cloud provider was not able to authenticate the specified cloud account.
Administrator action
Perform the following steps in the order listed. If the issue resolves after a step, there is no need to complete the subsequent
steps.
● If the password for the cloud account was changed recently, confirm that the change is reflected in the local CloudPools file.
● Confirm that the cloud account is not attempting to log in with an incorrect username or password.
● Confirm that the cloud account's username or password has not been removed from the system.
If the event persists, gather logs, and then contact Technical Support for additional troubleshooting. For instructions on how to
gather cluster logs, see Gathering cluster logs.
1100000003
A cloud account attempted to access a file that it does not have permissions for.
Description
A cloud account attempted to access a file, but is not authorized to access the file stored in the cloud provider.
Administrator action
Modify the cloud account to allow access to the requested file type.
If the event persists, gather logs, and then contact Technical Support for additional troubleshooting. For instructions on how to
gather cluster logs, see Gathering cluster logs.
110
Software events
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