100010028
The drive subsystem does not recognize the drive firmware version of a drive.
Administrator action
Verify that the drive support package and drive firmware are up to date.
You can download the latest drive support packages and drive firmware from the Dell EMC Online Support site.
If the event persists, gather logs, and then contact Technical Support for additional troubleshooting. For instructions on how to
gather cluster logs, see Gathering cluster logs.
100010029
The drive subsystem does not recognize the model of a drive.
Administrator action
Verify that the drive support package and drive firmware are up to date.
You can download the latest drive support packages and drive firmware from the Dell EMC Online Support site.
If the event persists, gather logs, and then contact Technical Support for additional troubleshooting. For instructions on how to
gather cluster logs, see Gathering cluster logs.
100010030
An unsupported drive was installed in the node.
Description
This event indicates that an unsupported drive was installed in the node.
Administrator action
Remove the unsupported drive from the affected node and contact Dell EMC PowerScale Technical Support. You do not need
to smartfail the drive as the drive was unable to format.
100010031
An encrypted drive was not erased when it was removed from a node.
Description
The data on the drive remains encrypted, but the drive was not erased. The data on the drive still cannot be accessed without
the drive encryption key stored on the node. If necessary, take additional steps to destroy the data on the drive.
It is only possible to access the data on the drive if an individual possesses both the drive and the encryption key stored on the
node.
Software events
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