● SyncIQ is unable to connect to a resource on the target cluster. SyncIQ is unable to connect to a local resource.
● SyncIQ is unable to connect to a daemon (bandwidth, throttle, pworker, or scheduler).
Administrator action
1. If SyncIQ is unable to connect to a resource on the target cluster:
● Ping the target cluster to determine if the cluster is reachable.
● Verify that a SyncIQ license is activated and that SyncIQ is enabled on the target cluster.
● Verify that the SyncIQ daemon process is running.
2. If SyncIQ is unable to connect to a local source, the node running the SyncIQ coordinator was unable to obtain a list of local
IP addresses. In this case, check whether the node has split from the group.
3. If SyncIQ is unable to connect to one or more of the daemons mentioned above, verify that the SyncIQ daemons are running
on every node by running the following command:
ps auwx | grep isi_migr
The output should display:
isi_migr_bandwidth
isi_migr_pworker
isi_migr_sworker
isi_migr_sched
If the event persists, gather logs, and then contact Technical Support for additional troubleshooting. For instructions on how to
gather cluster logs, see Gathering cluster logs.
400040015
SyncIQ failed to take a snapshot for a policy.
Description
This event occurs under the following conditions:
● SyncIQ failed to take a snapshot on the source cluster.
● SyncIQ failed to take a snapshot on the target cluster.
Administrator action
1. For a source snapshot error, the appended error string will indicate the problem.
2. For a target snapshot failure, check whether a SnapshotIQ license is active on both source and target clusters.
If the event persists, gather logs, and then contact Technical Support for additional troubleshooting. For instructions on how to
gather cluster logs, see Gathering cluster logs.
400040017
There was an error with a policy on the SyncIQ file system.
Description
This event occurs under the following conditions:
● SyncIQ encountered a file system error.
Software events
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