100010021
A serially-attached SCSI (SAS) link has exceeded the maximum Bit Error Rate (BER).
Description
When disk drives go into error recovery, they hold the PHY connection open. The LSI 2008 SAS controllers can time out on
that open connection. When the LSI controller reaches its timeout threshold, the SAS connection is reset, which causes the SAS
BER error messages and event notifications.
Administrator action
Verify that the node firmware and drive firmware are up to date. The latest firmware packages can be downloaded from the Dell
EMC Online Support site.
If the event persists, gather logs, and then contact Technical Support for additional troubleshooting. For instructions on how to
gather cluster logs, see Gathering cluster logs.
100010022
A serially-attached SCSI (SAS) link was disabled for exceeding the maximum Bit Error Rate (BER).
Description
When disk drives go into error recovery, they hold the PHY connection open. The LSI 2008 SAS controllers can time out on
that open connection. When the LSI controller reaches its timeout threshold, the SAS connection is reset, which causes the SAS
BER error messages and event notifications.
Administrator action
Verify that the node firmware and drive firmware are up to date. The latest firmware packages can be downloaded from the Dell
EMC Online Support site.
If the event persists, gather logs, and then contact Technical Support for additional troubleshooting. For instructions on how to
gather cluster logs, see Gathering cluster logs.
100010023
A drive bay error counter has exceeded a configured threshold.
Administrator action
Troubleshooting is required to determine if a hardware component must be replaced.
Gather logs, and then contact Technical Support for additional troubleshooting. For instructions on how to gather cluster logs,
see Gathering cluster logs.
Software events
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