920100003
An HD400 drive drawer is open and the 5 minute service window timer has started.
Description
Drives will be powered off in five minutes to protect them from overheating.
Administrator action
Close the drive drawer before the service window timer expires. If you are not performing service on the node, make sure that
the drive drawer is properly closed by sliding the drawer out and re-closing the drawer firmly and carefully. If the drive drawer is
not closed before the service window timer expires, the node reboots, but the node will not rejoin the cluster until temperatures
are within acceptable thresholds.
If the event does not clear itself when maintenance is complete, or if maintenance is not being performed on the node and
the above steps do not resolve the issue, follow the instructions to gather logs, and contact Dell EMC PowerScale Technical
Support.
920100004
There are multiple fan failures. 5 minute drive power down warning.
Administrator action
When multiple fans fail or a fan module is removed for more than two minutes, the node will reboot, and the drives will power
down within five minutes to prevent the drives from overheating. The drives will remain powered down until the failed fan
modules are replaced. Replace a fan module if the fan has failed or re-insert a fan module if it has been pulled for maintenance.
If the event does not clear itself when maintenance is complete, or if maintenance is not being performed on the node, follow
the instructions to gather logs, and contact Dell EMC PowerScale Technical Support.
920100005
A single fan has failed in one of the suitcase fan trays.
Administrator action
● If a fan tray is not fully seated, re-seat the tray and see if the fan resumes operation.
● If the fan does not resume operation, the fan tray might need to be replaced.
Troubleshooting is required to determine if a hardware component must be replaced.
Gather logs, and then contact Technical Support for additional troubleshooting. For instructions on how to gather cluster logs,
see Gathering cluster logs.
Hardware events
203
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