4.8 Gimbal and Camera
Camera Notice
• DO NOT expose the camera lens to an environment with laser beams, such as a
laser show, or point the camera at intense light sources for an extended period,
such as the sun on a clear day, in order to avoid damaging the sensor.
• Make sure the temperature and humidity are suitable for the camera during use
and storage.
• Use a lens cleaner to clean the lens to avoid damage or poor image quality.
• DO NOT block any ventilation holes on the camera as the heat generated may
damage the device or cause injury.
• When using goggles with an 4:3 aspect ratio, footage recorded by DJI Neo is not
stabilized, but supports oine stabilization with Gyroow.
Gimbal Notice
• Remove the gimbal protector before powering on the device. Attach the gimbal
protector when the device is not in use.
• Make sure there are no stickers or objects on the gimbal before taking o. Take
o from a at surface to protect the gimbal and make sure there are no other
objects interfering the gimbal. DO NOT tap or knock the gimbal after the device
is powered on.
• Precision components in the gimbal may be damaged by a collision or impact,
which may cause the gimbal to function abnormally. Make sure to protect the
gimbal from damage.
• Avoid getting dust or sand on the gimbal, especially in the gimbal motors.
• A gimbal motor may enter protection mode if the gimbal is obstructed by other
objects when DJI Neo is put on uneven ground or on grass, or if the gimbal
experiences an excessive external force, such as during a collision. Wait for the
gimbal to recover or restart the device.
• DO NOT apply external force to the gimbal after the device is powered on.
• DO NOT add any extra payload other than an ocial accessory to the gimbal,
as this may cause the gimbal to function abnormally or even lead to permanent
motor damage.
• Flying in heavy fog or clouds may make the gimbal wet, leading to temporary
failure. The gimbal will recover full functionality once it is dry.
DJI Neo User Manual
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