Dobot AiStarter - Safety Precautions; Service Security; After-Sales Service Terms; Warranty Regulation

AiStarter User Guide 1Safety Precautions
IssueV1.0.3（2018-09-01） AiStarter User Guide Copyright © Yuejiang Technology Co., Ltd
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1. Safety Precautions
1.1 Service Security
 Users need to assemble the AiStarter by themselves. Please do not tighten screws hard
when install to avoid the treads stripping.
 When put the batteries inside, please make sure that the polarity is not reversed. Only
the Li-ion rechargeable battery of 18650 type is supported.
 Please keep an eye on the AiStarter when AiStarter works, to avoid motor stalling for a
long time, which could damage the control board and motor of the AiStarter.
1.2 After-sales Service Terms
1.2.1 Warranty Regulation
 The warranty period of machine body shall be 6 months.
 The battery is not included in warranty service. Only replacement of damage by default
is provided.
 The battery does not enjoy the warranty service, only the factory damage replacement
 The vulnerable parts such as package, giveaway, USB, screws, wrench, structure parts,
etc. shall be not covered by the warranty service. However, if there is any non-artificial
performance failure at the first time using after purchase
 Please confirm the integrity of the package at the time of signing for acceptance of the
goods. Within 7 days upon purchase of the goods (inclusive, calculated from the date of
receipt of the goods), if the goods are found to be missing or damaged due to
transportation, or a non-artificial performance failure occurs to the goods or accessories,
please immediately contact the local after-sales service department for supplement or
replacement; any application for supplement or replacement beyond this time limit shall
be considered invalid.
 During the validity period of three guarantees (for repair, replacement or compensation
of faulty products), where a product is in compliance with the replacement conditions
but the seller has no product of the same time or specification, and the customer requires
the return of goods as he or she is not willing to replace it with the product of a different
type or specification, the customer may return the goods.
 The maintenance period of replacement parts within the warranty period is 2 months.
The detective parts replaced shall be owned by DOBOT.
NOTICE
The freight for any replacement or return that meets the above conditions shall be borne
by DOBOT officially, while the tariff at the destination which is required to be paid due
to its policy shall be borne by the customer.
To provide the free maintenance service, the following conditions shall be met: