DSC Neo User Manual

Section 7: Troubleshooting
Trouble Detailed Trouble
08 – RF Delinquency 01 – Zone 1-128
02 – Keypad 1-16
03 – Siren 1-16
04 – Repeater 1-8
09 – Module Supervisory 01 – HSM2HOSTx
02 – Keypad 1-16
04 – HSM2108 1-15
05 – HSM2300 1-4
06 – HSM2204
08 – HSM2208 1-4
09 – HSM2955
10 – Module Tamper 01 – HSM2HOSTx
02 – Keypad 1-16
04 – HSM2108 1-15
05 – HSM2300 1-4
06 – HSM2204
08 – HSM2208 1-4
09 – HSM2955
11 – Communications 01 – TLM
02 – FTC Receiver 1-4
03 – Alt. comm SIM lock
04 – Alt. comm cellular
05 – Alt. comm Ethernet
06 – Receiver 1-4 absent
07 – Receiver 1-4 supervision
09 – Alt. comm fault
10 – Alt. comm FTCtrouble
12 – Not Networked 01 – Zone 1-128
02 – Keypad 1-16
03 – Siren 1-16
04 – Repeater 1-8
05 – User 1-32
Trouble [1] Service Required Press [01] to determine specific trouble
Trouble Troubleshooting
[01] Bell Circuit
Bell+, Bell-...open circuit.
Disconnect Bell-/+ leads and measure resistance:
Open circuit indicates break in wiring or defective siren/bell.
Jumper Bell+/- with 1K resistor (Brown, Black, Red):
[02] RF Jam Detected
Wireless receiver - excessive noise detected.
Check event buffer to determine specific trouble.
If buffer logs RF jam, check for RF interference.
Disable RF Jam: section [804] sub-section [801].
[03] Aux Supply
An auxiliary power supply trouble is present.
Check for a short between Aux+ and Aux- or other system ground.
Ensure the aux current draw has not exceeded the documented limits.
[04] Time and Date
The alarm controller internal clock is not set .
To program the time and date:
Enter [*][6][Master Code] then press [01].
Enter the time and date (24- hour clock) using the following format:
HH:MM MM/DD/YY
e.g.,. For 6:00 pm, June 29, 2010:
Enter: [18] [00] [06] [29] [10]
[05] Output 1 Fault
HSM2204 output#1 open circuit.
If output #1 is unused: ensure terminals O1, AUX are jumpered with 1K
resistor (brown, black, red).
If output #1 is used: disconnect wire leads from O1, AUX terminals,
measure resistance of leads:
Open circuit indicates a break in wiring.
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DSC Neo Specifications

General

Model	DSC Neo
Category	Security System
Partitions	Up to 8
Type	Hybrid Security System
Zones	Up to 128 zones
Communication	Cellular, IP
Compatibility	PowerG wireless sensors
Remote Access	Yes, via app
PGMs	4
Wireless Range	Up to 2 km with PowerG
Event Buffer	1000 events
Wireless Frequency	433 MHz, 868 MHz
Power Supply	16.5VAC, 40VA
Battery Backup	Yes, 12VDC 7Ah
Operating Temperature	0°C to 49°C (32°F to 120°F)
Event Log	Yes