5-2
Chapter 5 Trouble Guide
1-2. Motor error
Error
Code
Error Message Cause Solution
E010 Convey Motor Err Abnormal load on the motor due to
paper jamming, etc.
Remove jammed paper and press the clear
key to release the error.
E020
E140 Tray Motor Err Abnormal load on the motor for
raising and lowering paper feed
plates due to paper jamming, etc.
E210 Fold1 Motor Err Folding plate 1 is not attached
properly.
Motor for moving the folding stopper
is not functioning due to paper
jamming, etc.
Make sure that folding plate 1 is attached
properly.
Remove jammed paper and press the clear
key to release the error.
E220
E230
E310 Fold2 Motor Err Folding plate 2 is not attached
properly.
Motor for moving the folding stopper
is not functioning due to paper
jamming, etc.
Make sure that folding plate 2 is attached
properly.
Remove jammed paper and press the clear
key to release the error.
E320
E330
E810 S-Motor Err Abnormal load on the stacker roller
motor due to paper jamming, etc.
Remove jammed paper and press the clear
key to release the error.
E820
E830
1-3. Paper jam error
Error
Code
Error Message Cause Solution
J100 Feed Err Misfeed Miss-feed on the paper feed tray. Align the paper again.
J110 Feed Err Double Double-feed occurs at the paper feed
section.
Remove the double-fed paper.
J120 Feed Sec Jam Paper jamming at paper feed section. Remove the jammed paper.
J130 Paper Size Error The stacking direction of the paper
on the paper feed tray is incorrect.
Stack paper in the correct direction.
The length of the paper set is
incorrect
Check the length of paper set.
J200 Inside Jam Paper jamming inside the machine. Remove the jammed paper.
Clear the error by referring to forcible
ejection
(p.5-9)
or opening and closing the top
cover.
J800 Ejection Jam Paper jamming at paper ejecting
section.
Remove the jammed paper.