2 Troubleshooting Procedures
PORTÉGÉ X30W-J, dynabook V*/VZ*/VC* Series Maintenance Manual (960-941) [CONFIDENTIAL] 2-3
2.2 Troubleshooting Flowchart
Use the flowchart in Figure 2-1 as a guide for determining the troubleshooting procedures to
execute. Before going through the flowchart steps, verify the following:
Ask him or her to enter the password if a password is registered.
Make sure that Toshiba Windows is installed on the hard disk. Non-Windows
operating systems can cause the computer to malfunction.
Make sure all the optional equipment is removed from the computer.