6.3 Troubleshooting
Table 6-3: Troubleshooting chart
Symptom Possible cause Action
No contact with the
Rosemount 2410 Tank
Hub
Wiring • Check that wires are properly connected to the
terminals.
• Check for dirty or defective terminals.
• Check wire insulation for possible short circuits
to ground.
• Check that the Rosemount 2410 Tank Hub is
connected to the right communication port on
the control room PC (if no 2460 System Hub or
FCU 2160 is used).
RS485 wiring Check for proper polarity at the terminals.
Field Bus Modem (FBM) • Check the LEDs for proper communication.
• Check that the FBM is connected to the right
port on the control room PC.
• Check that the FBM is connected to the right
port on the 2160 Field Communication Unit
(FCU).
Connection to Rosemount 2460
System Hub
Check that the Rosemount 2410’s Primary/
Secondary bus is connected to the right port on the
Rosemount 2460 System Hub.
Configuration of Rosemount 2460
System Hub
• Check the communication address specified for
the Rosemount 2410 in the Rosemount 2460’s
tank database.
• Check configuration of communication
parameters for the Rosemount 2460 ports.
• Check that the correct communication channel
is selected.
• See the Rosemount 2460 Reference Manual
(Document No. 00809-0100-2460) for more
information on how to configure the 2460
System Hub.
Connection to FCU 2160 • Check that the Rosemount 2410 Primary/
Secondary bus is connected to the right field
bus port on the FCU 2160.
• Check communication port LED:s inside the
2160 Field Communication Unit (FCU).
Reference Manual Service and troubleshooting
00809-0100-2410 December 2019
Rosemount 2410 Tank Hub 99
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