Entrust Sigma DS3 User Manual

48 Troubleshooting
6. Print a card using your card production software.
 If the card prints, your software is working successfully with the printer. Troubleshoot the
card design, if necessary.
 If the card does not print, check the following:
 In the application, is the correct printer selected in the Print Setup or Print dialog?
 If the printer produced a blank card, review the page size or other settings.
If the card causes an error, the card might have a type of data the printer does not
support.
Installation Problems
This section describes issues that prevent a successful installation and provides recommended
solutions to those issues. Select from the following topics:
 USB Installation Troubleshooting on page 49
 Network Installation Troubleshooting on page 50

Entrust Sigma DS3 Specifications

General

Print Resolution	300 dpi
Card Capacity Input Hopper	100 cards
Card Capacity Output Hopper	25 cards
Power Supply	100-240 VAC, 50/60 Hz
Print Technology	Dye sublimation
Print Capabilities	Single or dual-sided
Card Thickness	0.010 inches to 0.040 inches
Supported Card Sizes	CR80 (85.6 mm x 54 mm)
Connectivity	USB and Ethernet
Operating System Support	Windows 7, 8, 10, Server 2008, 2012, 2016
Weight	5.49 kg (12.1 lbs)
Operating Temperature	15°C to 35°C (60°F to 95°F)
Operating Humidity	20% to 80% (non-condensing)
Print Speed	Up to 250 cards per hour (YMCKT)