Entrust Sigma DS3 User Manual

Sigma DS1, DS2, DS3 Card Printer User’s Guide 75
245: Configuration error
The configuration is not compatible with the printer model. The printer cannot print cards until
the configuration issue is corrected. Contact your service provider for assistance.
275: Multi-hopper error
The multi-hopper has encountered a critical error. The card will be canceled.
1. Press the printer P
OWER button to power off the printer.
2. Press the P
OWER button again to power on the printer.
If the error occurs again, request service.
Click OK in the Card Printer Driver message to clear the message.
276: Multi-hopper card jam
The multi-hopper did not move a card into the printer.
Press the U
SER button to clear the error. If a card was jammed, it is moved to the reject tray.
Click Retry, or click Cancel to cancel the card, in the Card Printer Driver message.
277: Multi-hopper pick error
The multi-hopper did not pick a card from the input hopper cartridge.
1. Unlock the multi-hopper.
2. Remove each cartridge and make sure that cards are loaded properly.
3. Make sure that the cartridges are installed correctly.
4. Check the exception slide.
5. Lock the multi-hopper.
Press the U
SER button to clear the error.
Click Retry, or click Cancel to cancel the card, in the Card Printer Driver message.
294: Cleaning Required
The printer’s configured cleaning count has been reached. Clean the printer to continue printing.
Click OK in the Card Printer Driver message.
295: Settings error
One or more settings could not be updated. Update the setting values and try the update again.
Click OK in the Card Printer Driver message.

Entrust Sigma DS3 Specifications

General

Print Resolution	300 dpi
Card Capacity Input Hopper	100 cards
Card Capacity Output Hopper	25 cards
Power Supply	100-240 VAC, 50/60 Hz
Print Technology	Dye sublimation
Print Capabilities	Single or dual-sided
Card Thickness	0.010 inches to 0.040 inches
Supported Card Sizes	CR80 (85.6 mm x 54 mm)
Connectivity	USB and Ethernet
Operating System Support	Windows 7, 8, 10, Server 2008, 2012, 2016
Weight	5.49 kg (12.1 lbs)
Operating Temperature	15°C to 35°C (60°F to 95°F)
Operating Humidity	20% to 80% (non-condensing)
Print Speed	Up to 250 cards per hour (YMCKT)