Entrust Sigma DS3 User Manual

Sigma DS1, DS2, DS3 Card Printer User’s Guide 57
The printing is too light
The printing is too dark
Problem Probable Cause Solution
Photos look faded. The image capture
system needs
adjustment.
Color settings might not be optimal.
Adjust color settings. Refer to the
documentation for the image capture system,
“Color Printing” in the printer’s Installation
and Administrator’s Guide, and “Color
Adjustment Tab” in the XPS Card Printer
Driver User’s Guide.
The printing is very light. The ribbon is loaded
incorrectly.
Load the print ribbon correctly. Refer to
“Replace the Print Ribbon” on page 29.
The card was previously
printed and has topcoat
on it.
Print only new cards. Refer to “Cards” in the
printer’s Installation and Administrator’s
Guide.
The printhead is not
installed correctly.
Contact your service provider for instructions
to install the printhead correctly.
Problem Probable Cause Solution
The card shows wrinkles
in darkly colored areas.
The card includes very
dark areas.
Change the design to use smaller areas of
dark color.
The printhead is not
aligned correctly.
Contact your service provider.
All color printing is darker
than intended.
Color adjustment is too
dark. A change in the
card stock you use can
alter the appearance of
printed cards.
Change the color adjustment settings. Refer
to “Color Printing” in the printer’s Installation
and Administrator’s Guide, and “Color
Adjustment Tab” in the XPS Card Printer
Driver User’s Guide.

Entrust Sigma DS3 Specifications

General

Print Resolution	300 dpi
Card Capacity Input Hopper	100 cards
Card Capacity Output Hopper	25 cards
Power Supply	100-240 VAC, 50/60 Hz
Print Technology	Dye sublimation
Print Capabilities	Single or dual-sided
Card Thickness	0.010 inches to 0.040 inches
Supported Card Sizes	CR80 (85.6 mm x 54 mm)
Connectivity	USB and Ethernet
Operating System Support	Windows 7, 8, 10, Server 2008, 2012, 2016
Weight	5.49 kg (12.1 lbs)
Operating Temperature	15°C to 35°C (60°F to 95°F)
Operating Humidity	20% to 80% (non-condensing)
Print Speed	Up to 250 cards per hour (YMCKT)