EPSON AcuLaser C1900/AcuLaser C900 Revision B
Troubleshooting Status Display (AcuLaser C1900) 136
JAM XXXX (STATUS CODE: 4008, 4009, 4017)
Note : Multiple jams may occur at the same time; in this case. JAM A B C DM or a similar 
message appears.In this case priority of Status Code is, 4008 > 4009 > 4017.
UUUU TONER CART OUT (STATUS CODE: 4049~4063)
 Description
Displayed when the toner cartridge indicated by uuuu is not inserted.
INSTALL PHOTOCONDCTR (STATUS CODE: 4022)
 Description
The OPC drum has not been installed. Or it is not in the correct position.
 Treatment method
Open the cover, install the OPC drum correctly and close the door. Then printer 
will recover from the error status.
Table 3-20.
Panel Status Code Meaning
x = A 4009
Jam occurs at the MP Tray. 
Open the Cover AB and pull down movable 
transportation guide (under) and pulled out jammed 
paper and close the Cover AB. After this, this error 
will clear automatically.
x = B 4008
Jam occurs at the second transfer unit, fuser unit or 
paper exiting unit. 
Open the Cover AB and pulled out jammed paper and 
close the Cover AB. 
After this, this error will clear automatically. The 
following three kinds of processing exist by the place 
where jam is occurred. 
In case of fuser unit; raise the pressure release lever of 
the fuser unit and pulled out jammed paper 
downward.
In case of second transfer unit; raise the movable 
transportation guide (upper) and pulled out jammed 
paper downward. 
In case of jammed paper remaining in Cover AB; 
Pulled out jammed paper.
x = C 4009
Jam occurs at the optional lower cassette unit. 
Open the Cover C and pulled out the jammed paper 
and close Cover C. 
After this, this error will clear automatically.
x = DM 4017
Jam occurs at the Duplex unit 
Open the Cover DM and pulled out the jammed paper 
and close Cover DM. After this, this error will clear 
automatically.
Front Cover
Cover DM
Cover C
Cover AB