EPSON AcuLaser C1900/AcuLaser C900 Revision B
Troubleshooting Status Display (AcuLaser C1900) 141
FORM DATA CANCELED (STATUS CODE: 2570)
 Description
When registration of form data was impossible, this warning appears. The form 
data is not registered, but discarded.
 Treatment method
1. When the maximum number up to which registration is permitted has been 
reached:
Delete one form from the registration list.
2. When the storage capacity of the hard disk for registration is insufficient:
Delete a number of forms from the registration list so as to create a free area 
enough to register the form you would like to.
3. When there is no hard disk installed:
Install a hard disk.
COLLATE DISABLED (STATUS CODE: 2013)
 Description
Because of insufficient memory, the entire printing data of the job can not be 
stored, thus printing of the specified number of copies can not be realized. Or in 
the sorter mode, the number of copies exceeding the number of multiple bins has 
been designated. Printing of only one copy up to the last page is achieved.
 Treatment method
Install an additional RAM module or HDD to extend the storage area for printing 
data. In the sorter mode, limit the number of copies to the number of bins.
CHECK PAPER SIZE (STATUS CODE: 2004)
 Description
The fed paper size is different from the Page Size preset for printing. This warning 
appears only when Size Ignore=Off. Depending on the paper sizes, there may be a 
case where the difference in paper size can not be detected.
 Treatment method
Correct the paper size in the paper feeder and the paper size setting for printing so 
that they agree with each other. In case this message has been displayed, you are 
advised before clearing the message to check to see if there are any printed sheets 
whose size is different from the paper size preset for printing.
IMAGE OPTIMUM (STATUS CODE: 2002)
 Description
Because of insufficient memory, printing was not achieved in the designated 
resolution, but was performed with some conditions omitted.
 Treatment method
Install an additional RAM module or designate a lower resolution. In case this 
message has been displayed, you are advised before clearing the message to check 
to see if there are any sheets part of which has been printed in a lower quality.
CHECK PAPER TYPE (STATUS CODE: 2008)
 Description
When Paper Source=Auto and a paper type had been designated but there was no 
paper feeder with which both the paper size and paper type agreed, paper was fed 
from the paper feeder with which the paper size agreed but the paper type did not 
agree. When there is a paper feeder with which only the paper type agrees, the 
LCD displays “Paper Set”. If you press the Start/Stop button in this state, the 
printer feeds paper from the paper feeder with which the paper size agrees and 
results in this warning. The LCD shows “Paper Out” when there is a paper feeder 
with which both the paper size and paper type agree but there is no paper therein.
 Treatment method
Check to see if the paper feeder has been set for the paper type to be selected.
NEED MEMORY (STATUS CODE: 2003)
 Description
If memory runs short during data decompression processing, data compression and 
decompression in memory is performed. This warning is displayed when the 
number of times data compression in memory has been performed exceeds the 
threshold value. Printing takes time longer than usual because of repeated 
compression and decompression. After occurrence of this warning, if the printer 
enters a state requiring to reduce the resolution, the display changes to “Image 
Optimum”.
 Treatment method
There is no problem with print quality. However, adding RAM or lowering 
resolution is recommended for faster printing.