Epson Aculaser C9200N - Page 100

EPSON AcuLaser C9200N Revision D
Troubleshooting Jam Display 100
Confidential
WHEN A PAPER JAM ERROR MESSAGE IS NOT DISPLAYED ON THE
CONTROL PANEL.
Print the Error Log Sheet and find out a jam type and the jammed location referring to jam code on the sheet. The jam code is expressed in 8-digit hexadecimal and LSB is added at
the end of code.
Note *1: Values printed on the Error Log Sheet.
*2: When no applicable code is found in the above table, the paper jam is occurring at multiple points. In such case, convert the hexadecimal jam code on the Error Log Sheet into binary, and
find out combinations from the table.
Example: 0088 (hexadecimal) → 00000000 10001000 (binary) → 00000000 10000000 + 00000000 00001000 → Vertical Transport (Vertical Transport of the lower cassette) + Fourth
paper feed (Cassette 4)
Fourth Byte Third Byte Second, First Byte*2
Media Error Jam type Jammed Location
Hexadecimal*1 Description Hexadecimal*1 Description Hexadecimal*1 bit Binary Description
10
Media error
(Check Media Type)
3F
Remnant Paper Jam
--- 15
10000000 00000000 Reserve
00
No Media Error
3E
Jam under Control
--- 14
1000000 00000000 Reserve
2A
Jam at Duplex section (cover)
2000 13
100000 00000000 Exit section
08
Jam at Exit section
--- 12
10000 00000000 Reserve
05
Jam at Second Image
Transfer section
0800 11
1000 00000000
Duplex Transport section
(Duplex Unit Cover)
02
Jam at Vertical Transport in
Lower section
0400 10
100 00000000
Second Image Transfer
section
1A
Misfeed at Duplex Section
(pre-registration feed)
--- 9
10 00000000 Reserve
17
Misfeed at MP tray
--- 8
1 00000000 Reserve
14
Misfeed at Cassette 4
0080 7
10000000
Vertical Transport
(Vertical Transport in the
Lower Cassette)
13
Misfeed at Cassette 3
0040 6
1000000
Pre-registration Feed section
(Duplex Unit Pre-registration)
12
Misfeed at Cassette 2
0020 5
100000 Manual Paper Feed (MP tray)
11
Misfeed at Cassette 1
--- 4
10000 Reserve
00
No Jam
0008 3
1000 Fourth Paper Feed (Cassette 4)
0004 2
100 Third Paper Feed (Cassette 3)
0002 1
10
Second Paper Feed
(Cassette 2)
0001 0
1 First Paper Feed (Cassette 1)