EPSON AcuLaser C9200N Revision D
Troubleshooting      Image quality problem 141
Confidential
<MONOCOLOR> 
LOW IMAGE DENSITY (DECREASE OF ID)
A. Typical Faulty Images
B. Troubleshooting Procedure
Step Section Check Item Result Action
1 Photoconductor 
Unit
Dirty on the outside. YES Clean.
2 PH Unit The surface of the PH 
Window is dirty.
YES Clean with cleaning jig.
3 TCR Sensor 
window
The color TCR Sensor 
window on the LED Assy is 
dirty.
YES Clean.
4 Transfer Belt 
Unit
Transfer Belt makes positive 
contact with plates on rails.
NO Check and correct contacts.
5 Cam gear operates properly NO Change Transfer Belt Unit. 
(p.162)
6 Hopper Unit Connectors are loose. YES Reconnect.
7 Gear is cracked. YES Change gear.
8 Replenish 
Toner
Execute the "Toner Admix" in 
the Maintenance Menu to 
charge toner.
NO Go to next step.
9 Adjust Density Change the setting value for 
"Max Density" in the Printer 
Adjust Menu.
NO Go to next step.
10 The problem has been 
eliminated through the checks 
of steps up to 9.
NO Change Photoconductor Unit.
→ Change Controller Board. 
(p.198)
→ Change PH Unit. (p.175)
→ Change High Voltage Unit
(Image Transfer, 
Neutralizing). (p.230)
Step Section Check Item Result Action