EPSON AcuLaser C9200N Revision D
Troubleshooting      Image quality problem 139
Confidential
3.5.3  Solution
<MONOCOLOR> 
WHITE LINES IN SUB SCAN DIRECTION, WHITE BANDS IN SUB SCAN 
DIRECTION, COLORED LINES COLORED BANDS IN SUB SCAN 
DIRECTION
A. Typical Faulty Images
B. Troubleshooting Procedure
<MONOCOLOR> 
WHITE LINES IN MAIN SCAN DIRECTION, WHITE BANDS IN MAIN 
SCAN DIRECTION, COLORED LINES IN MAIN SCAN DIRECTION, 
COLORED BANDS IN MAIN SCAN DIRECTION
A. Typical Faulty Images
B. Troubleshooting Procedure
Step Section Check Item Result Action
1 Photoconductor 
Unit
The surface of the PC 
Drum is scratched.
YES Change Photoconductor Unit.
2 Dirty on the outside. YES Clean.
3 Contact terminals make 
good connection between 
each PU and machine.
NO Clean contact terminals.
4 Developing bias contact 
terminal makes good 
connection.
NO Clean contact terminal and 
check terminal position.
5 PH Unit The surface of the PH 
Window is dirty.
YES Clean with cleaning jig.
6 The problem has been 
eliminated through the 
checks of steps up to 5.
NO Change Photoconductor Unit.
→ Change Transfer Belt. 
(p.162)
→ Change PH Unit. (p.175)
Step Section Check Item Result Action
1 Photoconductor 
Unit
The surface of the PC 
Drum is scratched.
YES Change Photoconductor Unit.
2 Dirty on the outside. YES Clean.
3 Contact terminals make 
good connection between 
each PU and machine.
NO Clean contact terminals.
4 Developing bias contact 
terminal makes good 
connection.
NO Clean contact terminal and 
check terminal position.
5 PH Unit The surface of the PH 
Window is dirty.
YES Clean with cleaning jig.
6 The problem has been 
eliminated through the 
checks of steps up to 5.
NO Change Photoconductor Unit.
→ Change Transfer Belt. 
(p.162)
→ Change PH Unit. (p.175)