EPSON AcuLaser C9200N Revision D
Troubleshooting      Image quality problem 155
Confidential
<4-COLOR> 
UNEVEN IMAGE
A. Typical Faulty Images
B. Troubleshooting Procedure
<MONOCOLOR> OR <4-COLOR> 
IMAGE TROUBLES THAT APPEAR AT REGULAR INTERVALS
When an image trouble occurred at the certain pitch, some rollers at the printing  
process or the paper conveying system in the engine have something wrong. Perform 
efficient trouble shooting by checking the appropriate roller, based on circumferential 
length (interval) for each roller listed in the following table.
 
Check as follows.
1. Check the pitch (interval) of image troubles
2. Refer to the following table to find out the appropriate roller.
3. Check if the roller has foreign matters or damages at the point that matches 
with the image trouble point.
Step Section Check Item Result Action
1 Toner 
Cartridge
The Toner Cartridge of every 
color is surely installed.
NO Re-install it.
2 PH Unit PH Unit is surely installed. NO Re-install it.
3 Uneven pitch occurs in 3.0 
mm pitch.
YES Replace PH Unit Stopper. 
(p.175)
4 Toner 
Cartridge
There is any stain or breakage 
on the Drive section of the 
Toner Cartridge.
YES Clean/replace the Toner 
Cartridge.
5 Toner 
Cartridge
There is any stain, damage or 
abrasion on the PC drum.
YES Replace the Toner Cartridge. 
(p.175)
6 2nd Transfer 
Roller
There is any stain, damage, 
deformation or abrasion on the 
2nd Transfer Roller.
YES Replace the 2nd Transfer 
Roller. (p.169)
7 Fusing Unit There is any stain, damage, 
deformation or abrasion on the 
Roller and Drive section of the 
Fusing Unit.
YES Replace the Fusing unit. 
(p.162)
8 The problem has been 
eliminated through the check 
of step 7.
NO Replace the Transfer Belt. 
(p.162)
Circumferential Length Roller Unit to be Replaced
94.20mm PC Drum Photoconductor Unit
50.24mm Developing Roller
62.61mm 2nd Transfer Roller 2nd Transfer Roller
125.60mm Heating Roller Fusing Unit
116.18mm Pressure Roller
(751 ± 0.7mm) Transfer Belt Transfer Belt Unit