EPSON AcuLaser C9200N Revision D
Troubleshooting      Service Call Error 107
Confidential
3.3  Service Call Error
3.3.1  Error code
The CPU performs a self-diagnostics function. If a malfunction is detected, an error code is displayed on the Control Panel.
ERROR CODE LIST
 Engine-related Error
Table 3-16.  Error Code List
Code Item Detection Timing Reference
E100
Polygon Motor/C failure to turn
 The Polygon motor fails to turn stably even after the lapse of a given period of time after activating the 
Polygon motor.
 Motor Lock signal detects H for a given period time consecutively during the Polygon motor is rotating.
p.113
E101
Polygon Motor/M failure to turn
E102
Polygon Motor/Y failure to turn
E103
Polygon Motor/K failure to turn
E110
Laser malfunction (Cyan)
 SOS signal is not detected within the lapse of a given period of time after staring the laser output.
 SOS signal is not detected within a given period of time during printing or IDC sensor adjustment.
p.113
E111
Laser malfunction (Magenta)
E112
Laser malfunction (Yellow)
E113
Laser malfunction (Black)
E200
Transfer Belt Separation
 The 1st Image Transfer Pressure/Retraction Position Sensor doesn't turn ON (Retracting) even after the 
lapse of a given period of time after the 1st Image Transfer Pressure/Retraction Clutch has turned ON during 
the Transfer Belt is retracting.
 The 1st Image Transfer Pressure/Retraction Position Sensor doesn't turn OFF (Pressuring) even after the 
lapse of a given period of time after the 1st Image Transfer Pressure/Retraction Clutch has turned ON during 
the Transfer Belt is pressuring.
p.114
E210
2nd Transfer Roller Separation
 The 2nd Image Transfer Pressure Position Sensor doesn't turn ON (Retracting) even after the lapse of a 
given period of time after the 2nd Image Transfer Pressure/Retraction Motor has started rotating during the 
2nd Transfer Roller is retracting.
 The 2nd Image Transfer Pressure Position Sensor doesn't turn OFF (Pressuring) even after the lapse of a 
given period of time after the 2nd Image Transfer Pressure/Retraction Motor has started rotating during the 
2nd Transfer Roller is pressuring.
p.114
E220
Transfer Belt Unit New Article Release
A new installation is not detected when a new Transfer Belt Unit is installed. p.114