EPSON Stylus CX4300/CX4400/CX5500/CX5600/DX4400/DX4450 Revision A
TROUBLESHOOTING Troubleshooting 54
Table 3-14.  Check point for the abnormal noise
Occurrence 
timing
CR position 
Detailed phenomenon
Defective 
unit/part name
Check point Remedy
• Anytime
•Anywhere
The abnormal noise occurs at the first 
power on timing and during each 
operation although the printing 
operation is performed.
Main Frame
1. Check if the grease on the Carriage path is sufficient. 1. Wipe off the remaining grease on the 
Carriage path and lubricate it on its frame.
ASF Unit
1. Check if the Change Lever moves smoothly. 1. Replace the ASF Unit with a new one.
The bottom of the Carriage Unit contacts 
the surface of the EJ Frame Assy.
EJ Frame Assy
1. Check if the EJ Frame Assy is not bent up.  1. Replace the EJ Frame Assy with a new one.
The Carriage Unit collides to the Paper 
Guide Upper Unit during each operation.
Paper Guide Upper 
Unit
1. Check if the Paper Guide Upper Unit is attached securely. 
(check if it interferes with the Carriage Unit)
1. Reassemble the Paper Guide Upper to the 
Main Frame.
Table 3-15.  Check point for poor scanned image quality
Scanned image 
Quality State
Detailed phenomenon
Defective 
unit/part name
Check point Remedy
• Scanned image is 
not clear.
There are dusts on the Document Glass. 
(white dots appear on the scanned 
image)
Upper Scanner 
Housing
1. Check if there is not any dust on the Document Glass. 1. Remove the extraneous matter from the 
Document Glass.
(Refer to Chapter 6 “MAINTENANCE” 
(p.116).)
There are dusts on the LED in the Rod 
Lens Array. 
(vertical stripes appear on the scanned 
image)
CIS Assy.
1. Check if there is not any dust on the LED. 1. Remove the extraneous matter from the 
Document Glass (blow away the dusts).
The LED of CIS Assy. does not light up. CIS Assy. 1. Check if the LED lights up. 1. Replace the CIS Assy. with new one.