Epson WF-3620 Series User Manual

Troubleshooting for Printing/Copying
Diagnosing the Problem
Troubleshooting product problems is best handled in two steps: first diagnose the problem, then apply likely solutions
until the problem is fixed.
The information that you need to diagnose and solve most common problems is provided by online problem solving,
the control panel, or the status monitor. Refer to the appropriate section below.
If you have a specific problem relating to print quality, a printing problem not related to print quality, or a paper
feeding problem, or if the product does not print at all, refer to the appropriate section.
To solve a problem, you may need to cancel printing.
& “Canceling printing” on page 55
User’s Guide
Troubleshooting for Printing/Copying
158

Epson WF-3620 Series Specifications

General

Print Technology	Inkjet
Functions	Print, Copy, Scan, Fax
Print Resolution	4800 x 2400 dpi
Scan Type	Flatbed, ADF
Scan Resolution	1200 x 2400 dpi
Mobile Printing	Epson Connect, Apple AirPrint, Google Cloud Print
Duplex Printing	Yes
Print Speed (Black)	19 ISO ppm
Print Speed (Color)	10 ppm (ISO)
Copy Speed (Black)	17 ISO cpm
Copy Speed (Color)	9 cpm (ISO)
Copy Resolution	Up to 600 x 1200 dpi
Fax Transmission Speed	3 seconds per page
Paper Capacity	250 sheets
Connectivity	USB, Ethernet, Wi-Fi
Display	2.7" touchscreen
Ink Cartridges	4 individual ink cartridges
Automatic Document Feeder	35 sheets