Cleaning the Printer...................... 146
Cleaning the exterior of the printer......... 146
Cleaning the interior of the printer.......... 147
Transporting the Printer................... 147
Checking and Installing Your Software......... 148
Checking the software installed on your
computer............................ 148
Installing the software................... 149
Uninstalling Your Software................. 149
For Windows......................... 149
For Mac OS X......................... 151
Troubleshooting for Printing
Diagnosing the Problem................... 152
Status monitor........................ 152
Running a printer operation check.......... 152
Checking Printer Status.................... 153
For Windows......................... 153
For Mac OS X......................... 155
The Paper Jams.......................... 157
Removing jammed paper from the rear unit... 158
Removing jammed paper from the front cover
and the output tray..................... 159
Removing jammed paper from the paper
cassette(s)............................ 160
Removing jammed paper from the Automatic
Document Feeder (ADF)................. 161
Preventing paper jams................... 163
Reprinting after a paper jam (for Windows
only)................................ 163
Print Quality Problems.................... 164
Horizontal banding..................... 165
Vertical banding or misalignment.......... 165
Incorrect or missing colors............... 166
Blurry or smeared print.................. 166
Miscellaneous Printout Problems............. 167
Incorrect or garbled characters............. 167
Incorrect margins...................... 167
Printout has a slight slant................. 167
Inverted image........................ 168
Blank pages print...................... 168
Printed side is smeared or scuffed. . . . . . . . . . 168
Printing is too slow..................... 169
Paper Does Not Feed Correctly.............. 169
Paper does not feed..................... 169
Multiple pages feed..................... 170
Paper is improperly loaded............... 170
Paper is not ejected fully or is wrinkled. . . . . . . 170
The Printer Does Not Print................. 171
The LCD screen or all lights are off.......... 171
The LCD screen or lights came on and then
went out............................. 171
The LCD screen or lights are on............ 171
An ink error is indicated after you replace the
cartridge............................. 172
Increasing the Print Speed (For Windows Only)
..................................... 172
Other Problem.......................... 173
Printing plain papers quietly.............. 173
Troubleshooting for Scanning
Problems Indicated by Messages on the LCD
Panel or Status Light...................... 175
Problems When Starting a Scan.............. 175
Using the Automatic Document Feeder (ADF)
................................... 175
Using the button....................... 176
Using scanning software other than Epson
Scan driver........................... 177
Problems When Feeding Paper.............. 177
The paper gets dirty..................... 177
Multiple sheets of paper are fed. . . . . . . . . . . . 177
The paper jams in the Automatic Document
Feeder (ADF) ......................... 177
Problems With Scanning Time.............. 177
Problems With Scanned Images.............. 178
Scan quality is unsatisfactory.............. 178
The scanning area or direction is
unsatisfactory......................... 179
Problems Remain After Trying All Solutions.... 180
Troubleshooting for Copying
You see banding (light lines) in your prints or
copies................................. 181
Your print is blurry or smeared.............. 181
Your print is faint or has gaps............... 181
Your print is grainy....................... 182
You see incorrect or missing colors........... 182
The image size or position is incorrect......... 182
Troubleshooting for Faxing
Cannot send fax......................... 183
Cannot receive fax........................ 183
Quality problems (sending)................. 183
Quality problems (receiving)................ 184
WP-4511/4515/4521/4525/4530/4531/4535/4540/4545/4590/4595 User’s Guide
Contents
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