IP Server 900 Programming Manual General description
A.2
• Live call recording — Can record any conversation or personal memo, with moving or copying of any
recording to another user’s voice mailbox (see “Voice mail features,” page A.4).
• Call waiting — Includes helpful display, showing both calls’ Caller ID information, and easy one-key toggling
between calls.
• Conference calling — Includes up to 64 dynamic conference ports; a single conference may contain up to
16 members.
2
Conference bridges are dynamic, so possible conference sizes include: 21 three-member; 16
four-member; 10 six-party; and various combinations in-between. Analog phones on the system also may
originate conferences. “Meet-me” conferencing allows easy setup of conference calls; participants who dial
into (or are transferred to) a pre-established number for a conference call at a specified time are connected
together — reducing or eliminating the need for third-party conferencing services.
• Esi-Dex
™
speed-dial — Calls any number using four separate lists (personal, station, system and — when
Esi-Link is in use — cabinet location); uses Caller ID information or direct keypad entries.
• Dedicated overhead paging interface — Allows for external paging through overhead speakers or multi-
zone paging units (amplification required) and separate, vendor-supplied zone page adapters.
• Intelligent Call Forwarding
™
— Lets users of compatible PRI-equipped ESI systems view the original Caller
ID data of a call forwarded to an off-premises phone.
• 911 alert — Provides immediate line access if any station
3
dials 9 1 1 to report an emergency; sends a
message via the serial port indicating the start date, time, station number and end-time of the 911; also
sounds an audible warning at the operator station and displays, for example:
911 CALL FROM
X102 JOHN JAMES
Important: Remember to advise your customers not to make 911 calls using a remote IP phone.
4
Because such a
phone isn't connected directly to the local telephone network, they should use a regular phone
connected locally, not the remote IP phone, to make 911 or other emergency calls. (For more
information, see the documentation included with the remote IP phone.)
• Shared-office tenants — Tenant service allows multiple business entities to share a telephone system while
maintaining separation of various facilities and features. For more details, see “Shared-office tenanting,”
page A.5.
• Twinning — Lets a user set his/her extension so that an incoming call will ring both it and an additional
number simultaneously. The additional number can be either an internal extension or an off-premises
number, such as a cell phone or home phone.
1
This and all other references to Caller ID service within this manual assume the end-user organization subscribes to Caller ID service from its
telephone service provider.
2
See “System capacities” (page B.1).
3
An ESI Remote IP Cordless Handset (II or original) sends 911 calls via the local analog CO line attached to the Cordless Handset’s base station.
The 911 alert information isn’t available at the operator station or via serial port.
4
A remotely installed ESI desktop IP phone, a Remote IP Cordless Handset, or a remote installation of VIP Softphone.
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