Fortinet FortiVoice 200D - Service Auto-Attendant

Fortinet Technologies Inc. Page 73 FortiVoice 200D/200D-T v2.0 MR1 CLI Reference
service auto-attendant
Use this command to configure auto attendant.
An auto attendant can answer a telephone line or VoIP number, and can be included in the call
cascade of a local extension, remote extension or ring group.
An auto attendant can answer a call if the receptionist is away or if you do not have a
receptionist. Each auto attendant has a message with options. The message tells the caller
what the options are. You can load a professionally pre-recorded message, or can record a
message using a handset.
Syntax
config service auto-attendant
edit <name>
config key-action
edit <key>
set action {auto-attendant | dial-extension | dial-
external-number | dial-operator | dial-ring-group |
dial-voicemail | go-back | hang-up | lookup-name-
directory | no-action | play-announcement | start-
over}
set comments <string>
set auto-attendant <name>
set dial-extension <string>
set dial-external-number <string>
set dial-ring-group <string>
set dial-voicemail <string>
set announcement <name>
set followed-action {hang-up | no-action | start-over}
set dial-local {enable | disable}
set disa {enable | disable}
set disa-account <name>
set greeting <name>
set ring-duration <int>
set status {enable | disable}
set timeout <int>
set timeout-action {dial-operator | hang-up | start-over}
end
Variable Description Default
<name> Enter a name for the auto attendant.
<key> Enter the key number that transfers a call to a resource,
if pressed.
This is to configure the auto attendant dial pad keys for
callers to use when navigating through the auto
attendant hierarchy.