Frequently Asked Questions
Operating Problems
136 Wrist PDA User Guide
I cannot get beaming to work with another
Palm
TM
device.
• Make sure that the devices are 6 to 12 inches apart.
• Carefully align the infrared windows of the devices, making
sure there are no obstructions between them.
• Try moving the devices closer to each other.
• Try different lighting conditions.
• Be sure that the receiving device has Beam Receive set to On
in the General preferences settings.
I tried to perform a HotSync operation, but
nothing happens.
• You must have the Wrist PDA USB drivers, Palm Desktop
software, HotSync Manager installed on your computer, as
described in the Getting Started booklet.
• You must be using Windows 98SE, Windows ME, Windows
2000, or Windows XP.
• Check to make sure that the HotSync Manager is running.
See page 112.
• If you are using a USB hub, connect the Wrist PDA directly to
your computer’s USB port (not into the hub).
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