Machine Trouble
369
Problem Solving
15
Documents are
often jammed.
Are suitable types of
documents being used?
Correctly load documents suitable for the
document feeder.
Refer to "3 Copy" > "Copying Procedure" in
the User Guide.
Are you trying to use
irregular shaped
documents, business cards,
transparencies, or thin
documents?
Are you trying to use
documents with sticky tags,
paper clips or adhesive
tape?
Remove sticky tags, paper clips or
adhesive tape from the document before
copying.
Are the document guides
set in the correct positions?
Adjust the document guide positions.
Refer to "3 Copy" > "Copying Procedure" in
the User Guide.
Is a piece of torn paper
remaining in the document
feeder?
Open the document feeder cover and
check inside.
Refer to "Document Jams" (P.502).
Is the [Mixed Sized
Originals] setting set to [Off]
when you copy originals of
different sizes?
Set [Mixed Sized Originals] to [On].
Refer to "3 Copy" > "Layout Adjustment" >
"Mixed Sized Originals (Scanning Different
Size Documents Simultaneously)" in the User
Guide.
Is an A5 document loaded
in landscape orientation
( ) on the document
feeder when [Mixed Sized
Originals] is set to [On]?
Load the A5 document in portrait
orientation ( ).
An edge of the
document is
folded.
Is the document curled? Flatten the curl and load the document
again.
Cannot staple
properly
Is staple jam occurred in the
staple cartridge?
Remove the staple jammed in the
cartridge.
Refer to "Stapler Faults" (P.504).
Symptom Cause Remedy
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