15 Problem Solving
412
Problem Solving
15
003-753
[Cause] A mix sized document was to be scanned at high resolution, 2 sided.
[Remedy] Set [Resolution] to [200dpi], and scan the document again.
003-754
003-755
[Cause] An error occurred in the document feeder.
[Remedy] Execute the job again.
003-756
[Cause] The faxed document is completely blank.
[Remedy] Check whether the document is blank or whether the side of the document to
be faxed is loaded correctly.
003-757
[Cause] A mix sized document was to be scanned at high resolution, 2 sided.
[Remedy] Set [Resolution] to [300dpi] or lower, and scan the document again.
003-760
[Cause] An incompatible combination of feature is specified for document scan
conditions.
[Remedy] Confirm the selected options.
003-761
[Cause] The paper size of the tray selected for auto tray differs from the paper size of
the tray selected for Auto Paper selection.
[Remedy] Change the paper size for the tray, or change the [Paper Type Priority]
settings.
003-764
[Cause] Although [Form Overlay] is specified, only one document page is loaded.
[Remedy] Set a document to use as the form document and a document to overlay.
003-780
[Cause] Failed to compress the scanned document.
[Remedy] Reduce the resolution or the ratio for [Reduce/Enlarge] to decrease the data
size, or split the data to send it separately.
003-795
[Cause] When enlarging/reducing a scanned document to the paper size specified,
the reduction/enlargement ratio exceeds the allowed range.
[Remedy] Take one of the following measures:
z
Manually enter a reduction/enlargement ratio.
z
Change the paper size.
005-210
[Cause] An error occurred in the document feeder.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and
then switch on the machine power. If the error still is not resolved, contact our
Customer Support Center.
005-275
005-280
[Cause] An error occurred in the document feeder.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and
then switch on the machine power. If the error still is not resolved, contact our
Customer Support Center.
010-338
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and
then switch on the machine power. If the same message is displayed again,
contact our Customer Support Center.
010-379
010-398
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and
then switch on the machine power. If the same message is displayed again,
contact our Customer Support Center.
Error Code Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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