Error Code
451
Problem Solving
15
024-702
[Cause] Paper jam occurred while [When Paper Jam Occurs] is set to [Delete Job] in
[Print Service Settings].
[Remedy] Remove the jammed paper, and then try printing again.
024-703
[Cause] Unable to print because the number of booklet pages exceeds the maximum
number allowed.
[Remedy] Use paper of less weight. Or, cancel the booklet creation.
024-742
[Cause] Booklet printing was specified for printer properties, but the number of print
pages for the job exceeded the maximum number allowed for booklet
creation.
[Remedy] Change the printer properties setting to split the pages appropriately to create
separate volumes, or to cancel the booklet creation setting.
024-746
[Cause] The specified paper type is not compatible with the specified paper size,
paper tray, output tray, or 2 sided printing.
[Remedy] Confirm the print data.
024-747
[Cause] Incompatible print parameters are used. The combination of the specified
features such as Document Size, Paper Size, Paper Tray, 2 sided printing,
and Output Tray is incompatible.
[Remedy] Confirm the print data, and try printing again.
024-748
[Cause] The number of digits specified in [Bates Stamp - Number of Digits] screen
does not match the value specified in [Starting Number].
[Remedy] Set [Bates Stamp - Number of Digits] to the value specified in [Starting
Number] or to [Auto Assign].
024-775
[Cause] Booklet printing was specified for printer properties, but the number of print
pages for the job exceeded the maximum number allowed for booklet
creation.
[Remedy] Change the printer properties setting to split the pages appropriately to create
separate volumes, or to cancel the booklet creation setting.
025-596
025-597
[Cause] An error occurred with the hard disk.
[Remedy] Replace the hard disk.
026-400
[Cause] More than two devices are connected to the USB host port.
[Remedy] Disconnect the third or more devices so that the number of connected
devices becomes two. If the error still is not resolved, switch off the machine
power, make sure that the touch screen is blank, and then switch on the
machine power.
026-700
[Cause] By Address Book operation, the machine received an unsupported protocol
from the LDAP server.
[Remedy] Execute the operation again. If the error still is not resolved, contact our
Customer Support Center.
026-701
[Cause] The number of queries submitted to the Address Book exceeded the
machine's processing capability.
[Remedy] Wait for a while and execute the operation again. If the only one query is
being submitted to the Address Book, the machine’s software may be
defective. Contact our Customer Support Center.
026-702
[Cause] The number of accesses from the LDAP server to the machine by Address
Book operation exceeded the machine's processing capability.
[Remedy] Wait for a while and execute the operation again. If the error still is not
resolved, contact our Customer Support Center.
Error Code Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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