Troubleshooting 198
Exit Jam (Exit Sensor Off JAM)
Standard 250-Sheet Tray/Optional 250-Sheet Feeder Multi-feed Jam
SSF Multi-feed Jam
Problem Action
Exit jam (Exit Sensor Off JAM)
occurs.
Ensure that the fuser unit is installed correctly.
Replace the fuser unit.
If the problem persists, contact the Fuji Xerox local representative
office or an authorised dealer.
Problem Action
Print media multiple feeds occur
in the standard 250-sheet tray or
optional 250-sheet feeder.
Ensure that the tray is properly inserted.
If using coated paper, load coated paper one sheet at a time.
If using other type of print media, use print media that is not dump.
Load coated paper one sheet at a time.
If the problem persists, fan the print media.
Use print media that is not dump.
If the problem persists, fan the print media.
Fan the print media.
If the problem persists, wipe the feed roller in the tray where the
multifeed occurred with a cloth moistened with water.
Wipe the feed roller in the tray where the multifeed occurred with a
cloth moistened with water.
If the problem persists, contact the Fuji Xerox local representative
office or an authorised dealer.
Problem Action
Print media multiple feeds occur
in the SSF.
Ensure that the media type you are using.
If using coated paper, load coated paper one sheet at a time.
If using other type of print media, use print media that is not dump.
Load coated paper one sheet at a time.
If the problem persists, fan the print media.
Use print media that is not dump.
If the problem persists, fan the print media.
Fan the print media.
If the problem persists, wipe the feed roller in the tray where the
multifeed occurred with a cloth moistened with water.
Wipe the feed roller in the tray where the multifeed occurred with a
cloth moistened with water.
If the problem persists, contact the Fuji Xerox local representative
office or an authorised dealer.
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