137
6.3 Troubleshooting
6
SOLVING COMMON PROBLEMS
(*1) Refer to fi-5900C Getting Stated, “2.2 Connecting the scanner to your PC”.
NO
YES
YES
NO
NO
Are the documents loaded correctly
onto the hopper?
Is the ADF cover closed completely?
Load the documents correcty.
Close ADF cover completely.
Is the interface cable connected
correctly?
Connect the interface cable
correctly.
(*1)
Symptom 3
The scanning does not start.
YES
㧨When using the SCSI interface㧪
Is the SCSI ID set correctly?
YES
Set the SCSI ID correctly
and restart the scanner and PC.
(*1)
NO
Does the scanning start after turning
the scanner on again?
NO
The scanner operation is
normal.
YES
If the problem canot be resolved with this flowchart, refer to "6.4 Before
contacting a service partner."
After checking the items given in section 6.4, contact an authorized
FUJITSU scanner service provider or your dealer.
To Next Page
Loading...
Need help?
General