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6.4 Before Contacting a Service Provider
6.4 Before Contacting a Service
Provider
Check the following items before contacting an authorized FUJITSU Scanner service provider or the
dealer where you bought the scanner.
■ General descriptions
Items to check Information
Model example: fi-5900C
Check the labels on the scanner for the model name.
Refer to “6.5 Labels on the Scanner” on page 150.
Serial Number example: 000001
Check the labels on the scanner for the Serial Number.
Refer to “6.5 Labels on the Scanner” on page 150.
Manufacturing date example 2005-08 (August 2005)
Check the labels on the scanner for the manufacturing date.
Refer to “6.5 Labels on the Scanner” on page 150.
Date of purchase
Symptom
Frequency of trouble
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