Troubleshooting and tips
Troubleshooting and tips
Refer to the safety notes in the "Safety/regulations" manual and in th e "Getting
started", Page 17 chapter when connecting or disconnecting cables.
If a fault oc c u rs, try to c
orrect it as described in the following documentation:
• in this chapter
• in the documentation for the connected devices
• in the help systems of th
esoftwareused
• in the documentation for your operating system
Help if problems occur
Should you encount
er a problem with your computer that yo u cannot resolve yourself:
► Note the Ident-No
. of your device. The Ident-No can be found on the type rating plate on
the underside of t
he device (see "
Fitting the underside cover (devi ce-dependent)", Page 18).
If necessary, rem
ove the type rating plate in order to access the Ident-No..
► Contact the Service Desk responsible for your country fo r clarification of the problem:
"
http://support.ts.fujitsu.com/contact/se rvicedesk". W hen you do this, please have
ready the Ident-No. and serial number of your system.
Troubleshooting
Power-on indicator remains unlit after you have
switched on your device
Cause
Troubleshooting
The mains voltage supply is faulty. ► Check whether the pow er cable is plugged
properly into the device and a grounded
mains outlet.
Internal power supply overloaded.
► Unplug the mains plug of the device from
the mains socket.
► Wait for
about 3 minutes.
► Insert the power plug into a properly
grounded mains outlet again.
► Switc
h the device on.
56 Fujitsu
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