Chapter 4 Troubleshooting
4.6 Tape Library Error Codes
FUJITSU Storage ETERNUS LT40 S2/LT60 S2 LTO Library Installing, Starting Up and Maintaining
Copyright 2018 FUJITSU LIMITED P3AM-5392-07ENZ0
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96 Rotation outside range, Rotation has reached a
position beyond the expected range
Run 'Library Health Check', after several
occurrences contact technical support
97 Sled outside range, Sled has reached a position
beyond the expected range
Run 'Library Health Check', after several
occurrences contact technical support
98 Cartridge present sensor not found Run 'Library Health Check', after several
occurrences contact technical support
99 Sled home sensor not found Run 'Library Health Check', after several
occurrences contact technical support
9A Rotation home sensor not found Run 'Library Health Check', after several
occurrences contact technical support
9B Sled position sensor (prism sensor) not found Run 'Library Health Check', after several
occurrences contact technical support
9C Gripper range out of specification Run 'Library Health Check', after several
occurrences contact technical support
9D Slider range out of specification Run 'Library Health Check', after several
occurrences contact technical support
9E Elevator range out of specification Run 'Library Health Check', after several
occurrences contact technical support
9F Rotation range out of specification Run 'Library Health Check', after several
occurrences contact technical support
A0 Sled range out of specification Run 'Library Health Check', after several
occurrences contact technical support
A1 Open mailslot (Import/Export Element) failed Retry operation, after several occurrences contact
technical support
B0 Robotic controller response timeout.
A command did not complete in the required
amount of time.
Reset the unit and retry operation. After several
occurrences contact technical support
B1 NACK received from robotic controller Reset the unit and retry operation. After several
occurrences contact technical support
B2 Robotic controller communication failed Reset the unit and retry operation. After several
occurrences contact technical support
B3 Robotic controller urgent stop due to a released
magazine
Check if magazines are completely inserted and
retry operation. After several occurrences contact
technical support
B4 Cartridge did not transport completely
Gripper could not pick cartridge and CP sensor not
present
After pushing the cart CP sensor still present
Please contact technical support.
B5 Robotic controller doesn't respond on command Reset the unit and retry operation. After several
occurrences contact technical support
C0 Network initialization failed Check network cable and network configuration.
If the error recurs, contact technical support
C1 Telnet Interface initialization failed Check network cable and network configuration.
If the error recurs, contact technical support
C2 Webserver initialization failed Check network cable and network configuration.
If the error recurs, contact technical support
C6 Ping command did not reached target Check network cable and network configuration.
If the error recurs, contact technical support
Error Code Description User Action