Fujitsu fi-8190 User Manual

Cannot Connect the Scanner (Operated with PaperStream NX Manager) to a
Server by Specifying an IP Address [fi-8190/fi-8290/fi-8170/fi-8270/fi-8150/
fi-8250]
Check the following points
● Is the IP address of the server correct? (page 295)
● Are the scanner and server connected to the network? (page 296)
● Is the IP address of the scanner correct? (page 296)
● Is the IP address of the scanner used for other communication devices? (page 296)
● Have you connected another communication device with the same IP address as the scanner to the
server in the past? (page 297)
● Is there a firewall device between the scanner and the server? (page 297)
● Are the settings for [Linking with Server] in fi Series Network Settings specified correctly? (page 297)
● Are the settings on the server specified correctly? (page 297)
● Are the "Network Encryption" settings the same for the scanner and server? (page 298)
If the problem still persists, check each item in Before You Contact the Scanner Service Provider (page
330) first, then contact the distributor/dealer where you purchased this product. Refer to the contact
information in the Contact List if supplied with this product, or refer to the contact information in the
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an
inquiry.
● Is the IP address of the server correct?
Solution
Make sure that the IP address of the server is correct.
You can check the IP address of the server as follows.
● For fi-8190/fi-8290/fi-8170/fi-8270
The IP address of the server can be checked using one of the following methods.
- The IP address of the server can be checked in [1:Scanner Information] on the [Settings Menu] screen
of the operator panel.
For details, refer to How to Use Settings Menu (page 146).
- The IP address of the server can be checked in fi Series Network Settings.
For details, refer to Network Settings (fi Series Network Settings) [fi-8190/fi-8290/fi-8170/fi-8270/
fi-8150/fi-8250] (page 399).
● For fi-8150/fi-8250
The IP address of the server can be checked in fi Series Network Settings.
For details, refer to Network Settings (fi Series Network Settings) [fi-8190/fi-8290/fi-8170/fi-8270/
fi-8150/fi-8250] (page 399).
Troubleshooting
295

Fujitsu fi-8190 Specifications

General

Duplex scanning	Yes
Maximum scan size	216 x 355.6 mm
ADF scan speed (b/w, A4)	90 ppm
Optical scanning resolution	600 x 600 DPI
Black/white scanning color modes	Grayscale, Monochrome
Control type	Buttons
Scanner type	ADF + Manual feed scanner
Product color	Black, Grey
Sensor type	Dual CIS
Scan drivers	ISIS, TWAIN
Scan file formats	JPEG, PDF, PNG, TIFF
Daily duty cycle (max)	- pages
Scanner smart software features	Blank page detection
Auto document feeder (ADF) input capacity	100 sheets
Card thickness (max)	1.4 mm
Paper tray media weight	20 - 465 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Scanning media types supported	Business Card, Post Card(JPN)
Maximum ISO A-series paper size	A4
USB version	3.2 Gen 1 (3.1 Gen 1)
USB connector type	USB Type-B
Input voltage	100 - 240 V
Power supply type	AC
AC input frequency	50 - 60 Hz
Power consumption (standby)	0.2 W
Power consumption (typical)	30 W
Sustainability certificates	ENERGY STAR, RoHS
Harmonized System (HS) code	84716070

Weight and Dimensions

Depth	163 mm
Width	170 mm
Height	300 mm
Weight	4000 g