5-14 Solar 8000M/i patient monitor 2026265-075C
Troubleshooting: Troubleshooting procedure
Tram module patient data
does not display.
1. Verify correct patient or simulator leadwire connections to the Tram module in Tram-rac housing.
2. Verify that the Tram module is completely inserted and ON.
3. Verify that the Tram-rac housing is turned ON.
4. Select the SOFTWARE REVISION menu and verify that the RAC COMM, RAC DAS, or TRAM
MODULE software file numbers are there.
If INCOMPATIBLE SOFTWARE REV message displays, refer to “Change software level” on
page 6-10.
Check for a loose or faulty cable from the patient monitor to the Tram-rac housing.
Cycle power to the Tram-rac housing.
View error logs for TRAM module and patient monitor. Refer to “Reviewing error/event logs” on
page 5-22.
Replace Tram module with a known good one.
Replace Tram-rac housing with a known good one.
Patient Data Module does
not display patient data.
1. Verify correct patient or simulator leadwire connections to the Patient Data Module.
2. Verify that the Patient Data Module is completely inserted into the docking station and is ON.
3. Check for a loose or faulty cable from the patient monitor to the Patient Data Module.
4. View error logs for the patient monitor. Refer to “Reviewing error/event logs” on page 5-22.
5. View error logs for the Patient Data Module. See the Patient Data Module service manual.
6. Replace the Patient Data Module with a known good one.
Patient alarms are not
sounding when activated.
1. If a patient’s waveform and the DISCHARGED message both display, consult the operator’s manual
for correct patient admitting instructions. The alarm function remains disabled until the patient is
correctly admitted into the system.
2. Make sure the alarms are enabled. Consult the operator’s manual for correct alarm settings.
3. Verify that the alarm volume is not turned off. Look in ALARM CONTROL > ALARM VOL:
4. Test if the speaker is functioning, using the LEARN THE MONITOR menu option.
Patient alarms are not
sounding at the desired
central station.
The alarm function remains disabled until the patient is correctly admitted into the system.
1. If DISCHARGED message displays, consult the operator’s manual for correct patient admitting
instructions.
2. If the monitor was moved from one care unit to another, reprogram the alarm destinations.
Watch for misspelling or spaces in the name.
Make sure that the care unit name programmed into the monitor and central station match exactly.
Typically, the care unit name for a monitor is not shown on the central station display of a patient’s
data. Only the bed number is shown. If the care unit name for a monitor does not match the central
station care unit name, then the monitor identification changes. The monitor identifier shows the
care unit name followed by a vertical slash (|) and then the bed number. The solution is to modify
the monitor care unit name to match the central station’s care unit name.
3. Force an alarm from another monitor to test if the speaker is functioning.
Patient data from the Solar
8000M/i does not display at
the central station.
If the central station displays a NO COMM message for one patient, do the following:
Cycle power to the Solar 8000M/i processing unit.
Check for a loose connection between the patient monitor and the Ethernet cable.
View error logs for TRAM and the monitor. Refer to “Reviewing error/event logs” on page 5-22.
An incorrect LAN address was programmed into the monitor. Refer to “Configuring a patient
monitor” on page 6-2.
Verify operation of the processor pcb with the “LED Troubleshooting Table.”
Problem Possible Reason and Solution
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