FAQs and Top Tips
POS
Buttons disappearing every time you click on them?
The Ctrl button is being held down at the same time – if the user should not be able
to edit screens un tick the ‘Allow Screen Changes’ box in their operator profile
Cannot give discount on certain products?
In the product record on the profile tab the ‘max discount’ box should be filled in
with the maximum amount of discount that can be applied to that product if left at 0
then no discount can be applied
When running reports there are products missing?
In the product record on the profile tab make sure the product is linked to a
department, the department is linked to a group and that there is a supplier linked
to the product
Do not turn off the till from the mains or the rocker switch (unless otherwise
advised) without closing the software.
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