Introduction
Publication 21555, Rev. E, September 2002 1-3
1.1.7 Safety Precautions
When installing modules into the mainframe, be sure that the connectors are properly aligned before
pushing the modules into place. Apply gentle but firm pressure to insert the modules and make sure they
are fully seated for proper operation.
1.1.8 Reshipment Preparation
If it is necessary to return the instrument to the factory, protect the instrument during reshipment by
using the best packaging materials available. If possible, use the original shipping container. If the
original container is not available, use a strong carton (350 lbs./sq.in. bursting strength) or a wooden
box. Wrap the instrument in heavy paper or plastic before placing it in the shipping container.
Completely fill the areas on all sides of the instrument with packaging material. Take extra precaution
to protect the front and rear panels. Seal the package with strong tape or metal bands. Mark the outside
of the package:
FRAGILE ā DELICATE INSTRUMENT
If corresponding with the factory or the local Giga-tronics sales office regarding reshipment, please
provide the model and serial number. If the instrument is being returned for repair, be sure to enclose all
relevant information regarding the problem that has been found.
NOTE: If returning an instrument to Giga-tronics for service, first contact Customer
Service so that a return authorization number (RMA) can be assigned. Contact
Giga-tronics via e-mail (repairs@gigatronics.com) or by phone 800.444.2878 (The
800 number is only valid within the US). Giga-tronics may also be contacted via our
domestic line at 925.328.4650 or Fax at 925.328.4702.
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