Why does the internet connectivity test fail on GILBARCO VEEDER-ROOT Petrol Station Equipment?
If the internet connectivity test fails for your GILBARCO VEEDER-ROOT Petrol Station Equipment, the issue might stem from site connectivity problems. Check the high-speed connection to the back room to resolve this.
Why is the date and time not automatically updating on my GILBARCO VEEDER-ROOT Petrol Station Equipment Omnia?
If the date and time on your GILBARCO VEEDER-ROOT Petrol Station Equipment Omnia is not automatically updating via the Cloud, the cause may be firewall access restrictions. Check for any firewall blockers within the site’s network.
What to do if the card reader on GILBARCO VEEDER-ROOT FlexPay IV Insite360 Encore CRIND is in an error state?
If the card reader on your GILBARCO VEEDER-ROOT Petrol Station Equipment CRIND is in an error state, the wrong two-wire cable may have been used during installation. Verify that the correct cable was used.
What to do if Insite360 Units cannot register to GVR Cloud with GILBARCO VEEDER-ROOT Petrol Station Equipment?
If Insite360 Units cannot register to the GVR Cloud with your GILBARCO VEEDER-ROOT Petrol Station Equipment, verify a high-speed connection to the back room.
Why is the Applause Media System not displaying after installing the Omnia dispenser on GILBARCO VEEDER-ROOT Petrol Station Equipment?
If the Applause Media System does not display on any units after installing the Omnia dispenser on your GILBARCO VEEDER-ROOT Petrol Station Equipment, the Applause Media may not be turned ON in Omnia Media programming. Check the Applause setting on the Media page in the Omnia programming and ensure that Applause is turned ON.
What to do if I can’t reach the card reader after a kit upgrade on GILBARCO VEEDER-ROOT Petrol Station Equipment?
If you cannot reach the card reader on your GILBARCO VEEDER-ROOT Petrol Station Equipment because the proper sequence was not followed during a kit upgrade, follow these steps: 1 Connect Side B card reader in the yellow UX300B port on the Omnia board. 2 In the Device Config menu, confirm that the Omnia parameter is set. 3 Reboot after Omnia settings. 4 Select Device Configuration. 5 Select VFI Device Configuration. 6 Press the button on the UX300 card reader and assign the default IP address. 7 Exit.
What to do if Omnia PCB cannot register through Secure Zone Router on GILBARCO VEEDER-ROOT FlexPay IV Insite360 Encore Petrol Station Equipment?
If the Omnia PCB is not able to register through the Secure Zone Router on your GILBARCO VEEDER-ROOT Petrol Station Equipment, check if the ZMODEM cable is properly connected.
What to do if the CR is disconnected on GILBARCO VEEDER-ROOT FlexPay IV Insite360 Encore?
To resolve a disconnected CR on your GILBARCO VEEDER-ROOT Petrol Station Equipment, power off the unit and then power it back on.
General| Brand | GILBARCO VEEDER-ROOT |
|---|---|
| Model | FlexPay IV Insite360 Encore |
| Category | Petrol Station Equipment |
| Language | English |
Provides instructions for IP configuration, Omnia board setup, and Applause Media System connectivity.
Explains the functions of the Omnia PCB and the manual's scope for networking and configuration.
Details escalation procedures for Insite360 Encore installation and startup issues.
Explains the networking changes introduced by Omnia, particularly IP exposure.
Describes setup using FlexPay Connect v2, including backroom hardware and dispenser connections.
Details direct Ethernet connections for high-speed connectivity, including cable requirements.
Explains using existing FlexPay Connect v1, including cable replacement and compatibility.
Covers configurations where customers dictate IP addresses and network layouts.
Discusses sites using pre-determined IP ranges, categorized by Applause Media System presence.
Lists essential items for Omnia, CRIND, and pump software configuration.
Outlines the recommended steps for a new FlexPay IV CRIND installation with Omnia.
Details the installation steps for retrofitting FlexPay IV CRIND with Omnia from a FlexPay II setup.
Describes the installation process for Omnia in an environment where FlexPay IV is already installed.
Emphasizes working in hazardous environments and using trained personnel.
Details the importance and procedure for total electrical shut-off in emergencies.
Covers reading the manual, following regulations, and using correct replacement parts.
Explains the meaning of safety alert symbols and signal words used in the manual.
Discusses hazards like sparks, smoking, and actions for fuel spills.
Covers recommendations for working alone, with electricity, and handling hazardous materials.
Provides guidance for informing emergency personnel and handling specific chemical exposures.
Lists essential checks and data collection before starting the installation process.
Outlines safety procedures and verification steps to be performed on the day of installation.
Details checks for date/time accuracy, successful registration, and final operation verification.
Lists required UPM/PCN software versions and device configuration settings before Omnia setup.
Provides step-by-step instructions for configuring Omnia settings within the CRIND UPMs.
Details the process of configuring CRINDBIOS settings for specific software versions.
Explains how to configure the Omnia PCB using a laptop connected via the Service Port.
Guides through setting up Omnia using the wizard for new configurations.
Details how to view, modify, and test the Applause Media System configuration.
Describes how to view, modify, and test Insite360 configuration settings.
Explains how to export the current device configuration for reuse on another dispenser.
Guides on importing a saved configuration from another dispenser on the same site.
Details the steps for registering the Omnia to the Insite360 Cloud service.
Explains how to unregister a dispenser from the Insite360 Cloud.
Final steps to exit the configurator, re-establish POS communication, and test operation.
Provides an overview of installed software, hardware revision, and system status upon login.
Allows technicians to modify and view current Omnia configuration settings.
Accesses current hardware and software status of the Omnia device.
Allows retrieval of logs for OmniaOS, CloudApp, and MediaApp.
Allows setting the date, time, and timezone for the Omnia system.
Enables configuration of logging level, log suppression, and display size.
Guides on updating the Omnia software using a provided zip file.
Provides the function to reboot the Omnia dispenser.
Details accessing the Omnia web interface from the backroom via its LAN IP.
Provides utility functions for performing diagnostic tests like networking and hardware checks.
Introduces USB maintenance functionality for software updates, log retrieval, and configuration.
Lists necessary items for USB maintenance, including drives, PC, and text editor.
Outlines steps for preparing the USB drive with specific folder structures.
Explains the sequence and significance of LEDs on the Omnia board during USB maintenance.
Defines the JSON syntax for maintenance operations scripts.
Provides steps to install packages using the OmniaOp.json file and USB drive.
Details how to view package installation reports from the USB drive.
Explains how to specify log units and date ranges for retrieval.
Guides on checking log files and reports stored on the USB drive.
Details steps to retrieve Omnia configuration without performing a network reset.
Outlines retrieving Omnia configuration with a network reset.
Explains how to retrieve configuration and check files on the USB report.
Explains the function and behavior of LEDs on the connection board for diagnosing issues.
Details PIP3 connections and the loopback connector installation.
Provides troubleshooting steps for common issues with Applause Media System and Omnia units.
Guides on retrieving the current Omnia network configuration using a USB stick.
Details the procedure to reset Omnia network settings to factory defaults.
Gathers information on customer's IP scheme, subnet, gateway, and DNS for network configuration.
Checks customer restrictions on DNS server access and required URLs.
Inquires about MAC filtering, Port Security, and Applause system configuration (NICs, IP).
Requests a site network sketch and notification about UDP port 123 for NTP access.
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