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Fryer Operation
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5-01.11.1 Resolving Controller Errors and Alarms
● DRAIN OPEN (Error Code OPEN) - If the pot Drain Valve is open (even slightly) while Fryer power is ON, an
alarm tone sounds, 7-Segment Display shows OPEn, and the OLED Display reads “ERROR ALARM - DRAIN IS
OPEN”. If the Basket Lift is down, it will be raised. Heating Elements are disabled as long as the condition exists.
Press the [ALARM] key to silence alarm tone. Completely close the Drain Valve to clear the error. When error is
cleared, alarm tone sounds again and the OLED Display reads “CHECK OIL LEVEL, ENSURE VAT IS FULL, IF FULL
THEN PRESS [START]”. This is a post-error alarm to alert user to confirm that cooking oil in the pot is still at the
FULL level. Add oil if needed, then press the [START] key to return to PREHEAT mode.
● MAX. ELEMENT TEMP
(Error Code 19) - Heating Element has exceeded the maximum temperature allowed by
the Controller. The alarm tone sounds, 7-Segment Display shows Er19, and the OLED Display shows “ERROR
ALARM - MAX ELEMENT TEMPERATURE”. Heating Element is automatically turned OFF. It must cool to an
acceptable temperature to clear the error. Typical cause of this error is low oil level, which has exposed the
heating element. It is possible for a false alarm to occur when preheating cold
oil at the initial startup of a new
day. Vigorously stirring oil during preheat will usually prevent, or clear, a false alarm of this type.
● MAX ELEMENT TEMP Post-error Warning (Error Code 07) - After Error 19 is cleared, a warning alarm occurs.
The 7-Segment Display shows Er07, and the OLED Display reads “MAX ELEMENT TEMP - PRESS [START]”. This
alarm alerts user that a maximum element temperature error occurred and is now cleared. Press [START] key to
enter PREHEAT mode. Heating Element will not turn ON until [START] is pressed.
● BAFFLE FILTER MISSING
(Error Code 21) - Not Applicable
● CHARCOAL FILTER MISSING
(Error Code 22) - Not Applicable
● CLOGGED FILTER
(Error Code 23) - Not Applicable
● E.A.C. DIRTY
(Error Code 24) - Not Applicable
NOTE: If an error condition cannot be resolved, please contact a factory-authorized service agent, or call
800.554.4537 for Giles Technical Support.
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