Troubleshooting
When troubleshooting, try to check each part of the system independently; try one solution
at a time and proceed in a systematic way.
Electrical Problems
Problem Possible Causes Solutions
Pump does not operate—no
POWER indicator LED
No power or fuse blown
Check fuses, plug in power
cord, switch on at rear
Pump does not operate—no
ON indicator LED
Pump is not operational
Press the ON/OFF key on the
indicator panel
Pump does not stop at the end
of a run
Not programmed
Program a flow rate of zero
and a composition of zero at
the desired end time for all
solvents
Error LED lights up Various See text
Slave pump does not operate No GSIOC communication
Check GSIOC cable(s) are
connected correctly between
pumps and that GSIOC ID #s
are correctly set
Pump ‘X’ is missing message
appears on the screen
No GSIOC communication or
the Slave Pump (‘X’) is not
switched on
Switch on the Slave Pump,
check GSIOC connectors, the
baud rate and ID of the slave
56
TROUBLESHOOTING | 333/334 HPLC PUMPS
TROUBLESHOOTING