GRAPHTEC FC9000-75 - Page 172

FC9000-UM-251-9370 9-15
9 TROUBLESHOOTING
Error
code
Error Display Verication item Cause Solution
E01019
Conrm the installing
direction of cross
cutter home dog.
The cross cutter
home sensor dog is
not installing to the
Y-rail with correct
direction.
Install the cross cutter
home sensor dog to
the Y bar with correct
direction.
Is this error occurred
when it is going to
exchange the 2nd
pen?
The optional 2nd pen
of exchange position
is not correctly
adjusted.
Adjust the optional
2nd pen of exchange
position correctly.
Conrm the installing
direction of Y home
sensor dog.
The Y home sensor
dog is not installing to
the Y-rail with correct
direction.
Install the Y home
sensor dog to the Y bar
with correct direction.
Does the Y-motor
rotate smoothly?
Conrm the serial
number for the plotter,
and guess how long
this motor was used.
Defective Y motor or
Defective Main Board
Replace the Y-motor if it
is defective.
Replace the main board
when the problem
remained even if
Y-motor was replaced.
E01021
Conrm the motor
cables are securely
connected.
The power cable or
the encoder cable for
the motors are not
connecting.
Connect them securely.
Connect them to correct
connectors.
Conrm the one
of power line of Y
exible is not shorted
to the Y exible
guide.
Defective Y exible
cable.
or
The defective main
board.
Replace the Y exible
cable.
Replace the main
board, when it displays
same error, even if the Y
exible cable replaced.
Does the motor rotate
smoothly?
Conrm the serial
number for the plotter,
and guess how long
this motor was used.
Defective motor or
Defective Main Board
Replace the motor if it is
defective.
Replace the main board
when the problem
remained even if motor
was replaced.
E01022
Conrm the Y exible
is not damaged.
Defective Y exible
cable.
Replace the Y exible
cable if it is damaged.
Conrm the wire of
moving coil is not
broken.
Defective pen block. Replace the pen block if
it is defective.