HQ Innity User Manual | 7 1
The needle is not posioned
properly
• Posion the needle properly to the needle bar. Inspect the
posion of the needle to make sure the needle is at the 6 o’clock
posion. When you stand directly in front of the needle (facing the
bobbin case side of the machine), you will see the enre needle
eye directly facing you. This is 6 o’clock posion.
• Make sure (a) the needle is installed all the way into the needle
bar to the needle-stop hole in the needle bar, (b) the long groove
in the needle is toward the front (bobbin case side), and (c) the
scarf (scooped out part of the back of the needle) is toward the
back of the machine.
• The needle can somemes be rotated to 5 o’clock (slightly right)
or 7 o’clock (slightly le) to adjust for a more posive thread loop
pickup by the hook point.
Improper threading • Ensure that the machine is threaded correctly.
The Needle Breaks Correcve Measure(s)
The needle is bent or not
installed properly
• Replace the needle. Make sure that the needle is pushed into the
needle bar clamp unl it can go no farther. Visually check that it is
up to the top of the stop/sight hole above the needle bar clamp
screw. If the needle isn’t installed properly, it can cause damage in
the bobbin area and throat plate.
The needle hits the throat plate • Correctly posion the needle, throat plate, or hopping foot.
Replace with a new needle.
Stches are Puckered Correcve Measure(s)
The tension is not balanced • Balance the tension of the needle thread aer ensuring the
bobbin tension is adjusted correctly. (For more informaon about
adjusng tension, see Bobbin and Bobbin Tension and Easy-Touch
Tension™ i n t h e Using Your Machine secon of this manual.)
Needle too large for quilng
fabric
• Replace the needle with a size beer suited for the fabric.
Poor Stch Quality Correcve Measure(s)
The tension is not balanced • Balance the tension of the needle thread aer ensuring the
bobbin tension is adjusted correctly. (For more informaon about
adjusng tension, see Bobbin and Bobbin Tension and Easy-Touch
Tension™ i n t h e Using Your Machine secon of this manual.)
Bobbin case is damaged,
corroded, dirty, etc.
• Since thread slides over the surface of the bobbin case at a high
speed, make sure the case is free of any lint or foreign maer that
could impede thread passage through the machine.