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Moving the machine too fast for
needle speed selected (Manual
mode)
• Synchronize machine movement and needle speed to get roughly
8 to 10 stches per inch. Elongated stches are an indicaon of
moving the machine too fast for the current speed.
Tension is Poor Correcve Measure(s)
L i n t c au g h t u n d e r t h e t e n s i o n
spring in the bobbin
• If using short staple threads, inexpensive, or industrial threads,
or coated threads, lint and other material will build up under the
tension spring and begin to li the spring, reducing the spring’s
ability to compress against the thread. Insert a needle or business
card under the spring and clear out the lint. The bobbin tension
will return fairly close to its preset tension. Test the tension before
quilng.
Hand Wheel Won’t Rotate Correcve Measure(s)
T h r e ad i s e n t an g l e d an d c au g h t
in the hook
• There may be a thread lock. With the machine on, use the on-
screen hand wheel to break the thread lock. Quickly move
your nger down and up several mes. If this doesn’t solve the
problem, turn the machine o and use the handwheel at the back
of the machine to resolve the thread lock.
Thread Nests Under Quilt Correcve Measure(s)
Not enough tension on top
t h r e ad
• Check that the machine is threaded correctly. Make certain that
the thread is ossed snugly in place between the two tension
discs. If the machine is threaded correctly, ghten top tension by
rotang the tension knob clockwise. (For more informaon about
adjusng tension, see Bobbin and Bobbin Tension an d Easy-Touch
Tension™ i n t h e Using Your Machine secon of this manual.)
Improper threading • Refer to threading diagram and threading instrucons.
Thread Backlash Correcve Measure(s)
Bobbin thread tangles within
the bobbin case, tangles and
winds onto the hook spindle, or
occasionally forms loops on the
boom of the quilt.
• The bobbin should sit in the bobbin case such that one side is
very minimally above the edge of the bobbin case and if you
lightly press down on the bobbin, it descends slightly into the
case. To adjust the backlash spring, place the bobbin in the case
and hold it with the bobbin facing up. Then use a ny screw
driver to adjust the screw on the outside front shiny surface of
the bobbin case (not the screw inside the bobbin case). Turn the
screw counterclockwise to raise the backlash spring (and raise
the bobbin) or turn it clockwise to lower the backlash spring
(and lower the bobbin). Aer making an adjustment, reinsert the
bobbin into the machine, bring up the bobbin thread, and test
stching. Make addional adjustments if necessary.