Hologic ThinPrep - Page 149

TROUBLESHOOTING
6.8 ThinPrep
®
Integrated Imager Operator’s Manual
6
To restart the Integrated Imager, press the Restart button. The application quits and restarts. (The
computer stays powered on.) The splash screen will display while the system goes through the
power on self test. The system is ready for use when the main screen displays and the
Admin
Options
and Login buttons are active again.
If an error persists, or if the instrument cannot successfully reboot, contact Technical Support.
If you wish to turn the instrument off, rather than restart, press the Shut Down button and allow the
system to quit the application and shut down the computer. Do not interfere with the instrument
while this happens. After the computer has shut down, turn off the power switch on the microscope.
The error should be cleared when the system next boots up. If it persists or the instrument cannot
successfully boot up, contact
Technical Support.
The Service button is available for Hologic service personnel to access the service mode, if a field ser-
vice call is necessary.
Table 6.1: Integrated Imager Error Codes
Error
Number
Display Message Error Type Action
4600 Time out waiting for Frame
Processor completion
Recoverable Press OK. Check slide morphology (too dense). Attempt
to reimage slide.
6200 Slide cannot be imaged Recoverable Press OK. Check slide quality. Attempt to reimage slide.
6201 Slide cannot be imaged Recoverable Press OK. Check slide quality. Attempt to
reimage slide.
6354 Image processing algorithm
failure
Non-recoverable Press OK. Shut down Imager and restart.
6357 Invalid image frame object ref-
erence
Non-recoverable Press OK. Shut down Imager and restart.
6371 Frame processor startup error Non-recoverable Press OK. Shut down Imager and restart.
6615 Slide cannot be imaged Recoverable Press OK. Check slide morphology (artifacts). Attempt
to reimage slide.
6617 Slide cannot be imaged Recoverable Press OK. Check slide quality (bubbles). Attempt to
reimage slide.
6621 Slide cannot be imaged Recoverable Press OK. Check slide morphology (scant). Attempt to
reimage slide.
6623 Slide cannot be imaged Recoverable Press OK. Check slide morphology (overabundance of
cells). Attempt to reimage slide.