6.3. MC Toolkit application software troubleshooting scenarios
130 MC Toolkit (MCT404) User Manual Revision 3
Resolution / CORRECTIVE ACTION
Host Pocket PC does not have enough
memory to run the program
If several programs are active, try
closing one or more open programs.
Too many programs installed in the
Pocket PC. Check the Pocket PC free
memory. Uninstall programs if need to
release memory.
Too many data files in the Pocket PC.
Check the Pocket PC free memory.
Delete unused data files to release
memory.
Use the Pocket PC hardware reset.
See your Pocket PC documentation
reset the unit.
Message length is longer
than expected
Communication interruptions between
Host Pocket PC and the modem
Communications problem between the
Pocket PC computer and the modem.
Repeat the command again.
Message length is
shorter than expected
Communication interruptions between
Host Pocket PC and the modem
Erroneous data packet received at the
modem
This could indicate a defective modem.
Repeat the command again. If the
problem persist contact Honeywell TAC.
Data bytes from Host Pocket PC to
modem is more than expected
Communications problem between the
Pocket PC computer and the modem.
Repeat the command again.
Command request to the modem is
faster than expected
Erroneous data packet received at the
modem
Unexpected command sent to modem
Unexpected data sent to modem
Data transmission error between the
Host Pocket PC and the modem
Modem Transmitter
Serial Error!
Data transmission error between the
Host Pocket PC and the modem