Honeywell MCT404 User Manual

6. Troubleshooting
6.3. MC Toolkit application software troubleshooting scenarios
Revision 3 MC Toolkit (MCT404) User Manual 131
MESSAGE
Description
Resolution / CORRECTIVE ACTION
No Response from the
Transmitter
Unable to get any data from the
Transmitter
Make sure that the MC Toolkit field
connections are connected to the
transmitter.
Verify the transmitter is wired correctly
and that it is powered.
If connected to a DE transmitter, make
sure the polarity of the cables
connecting to the transmitter is correct.
If connected to a HART transmitter,
make sure the address number is
correct.
Make sure the correct protocol for the
transmitter is selected.
A defective transmitter can also cause
this error message.
Verify that a 250 ohm resistor in series
with the transmitter.
Resume Monitor Thread
Failed!
Host Pocket PC OS error associated
with the Threads
Close all the other running applications.
Restart MC Toolkit application.
Serial Port is not
Available
Some other application is using the
serial port
Make sure ActiveSync/Mobile Device
Center is not running.
If Several programs are active, try
closing one or more open programs.
Stop the MC Toolkit application by
doing File | Exit and restart the
program.
Use the Pocket PC hardware reset.
See your Pocket PC documentation
reset the unit. Caution: If the Symbol
PPT 2800 computer is reset, it will lose
all its installed programs and data. The
program will have to be installed again.
Make sure you are using a Honeywell
approved Pocket PC.
SetCommMask Error!
Error associated with the
Communication port
SetCommState Error!
Error associated with the
Communication port
SetCommTimeouts
Error!
Error associated with the
Communication port
Suspend monitor Thread
Failed! Upload Cannot
Continue.
Host Pocket PC OS error associated
with the Threads
System failed to suspend the monitor
function
Too Many bytes received
on ComPort!
Repeat the command. If the problem
persist contact Honeywell TAC.
Transmitter-Modem
Receive Buffer overflow!
Data bytes from the transmitter to the
modem is more than expected
This could be the result of having older
version of the modem. Upgrade the
modem firmware using
ModemCodeDownload program
Unknown Error!
Unexpected error

Honeywell MCT404 Specifications

General

Brand	Honeywell
Model	MCT404
Category	Cell Phone
Language	English