Troubleshooting
Basic Troubleshooting
Description Action
OCS does not
read media card.
The media card should be formatted with the controller.
OCS will not
download pro-
ject file.
Make sure the project file is saved as a .pgm file and not a .csp file. In addition, the file must be
.pgm. The file's I/O configuration must match the controller configuration for it to download.
Technical Support Contacts
For manual updates and assistance, contact Technical Support at the following locations:
North America:
Tel: (317) 916-4274
Fax: (317) 639-4279
Website: https://hornerautomation.com
Email: techsppt@heapg.com
Europe:
Tel: (+) 353-21-4321-266
Fax: (+353)-21-4321826
Website: https://www.hornerautomation.eu
Email: technical.support@horner-apg.com
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