HP 5920 Series Fundamentals Configuration Guide

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2. If the problem persists, contact HP Support.
Login attempts by RADIUS users always fail
Symptom
Attempts by a RADIUS user to log in to the network access device always fail, even though the following
conditions exist:
• The network access device and the RADIUS server can communicate with one another.
• All AAA settings are correct.
Analysis
RBAC requires that a login user have at least one user role. If the RADIUS server does not authorize the
login user to use any user role, the user cannot log in to the device.
Solution
To resolve the problem:
1. Use one of the following methods:
{ Configure the role default-role enable command so a RADIUS user can log in with the default
user role when no user role is assigned by the RADIUS server.
{ Add the user role authorization attributes on the RADIUS server.
2. If the problem persists, contact HP Support.

HP 5920 Series Specifications

General

Brand	HP
Model	5920 Series
Category	Switch
Language	English